Ship in a Weekend

Privacy Policy

Effective date: January 1, 2025

Ship in a Weekend ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Information you provide

  • Account information (name, email address, password)
  • Organization information (name)
  • Payment information (processed securely by Stripe — we do not store card details)
  • Communications you send us

Information collected automatically

  • Usage data (pages visited, features used, actions taken)
  • Device and browser information
  • IP address and approximate location
  • Cookies and similar tracking technologies (with your consent)

2. How We Use Your Information

  • To provide, maintain, and improve Ship in a Weekend
  • To process payments and manage your subscription
  • To send transactional emails (account, billing, security)
  • To respond to your support requests
  • To analyze usage and improve our product
  • To detect and prevent fraud or abuse

3. Cookies

We use cookies and similar technologies for essential site functionality and, with your consent, for analytics (Google Analytics 4). You can manage your cookie preferences at any time using the banner shown on your first visit.

Essential cookies are required for the service to function and cannot be disabled. Analytics cookies are optional and only set after you provide consent.

4. Data Sharing

We do not sell your personal data. We share data only with:

  • Supabase — database and authentication
  • Stripe — payment processing
  • Resend — transactional email delivery
  • Anthropic — AI features (messages you send to AI features)
  • Google Analytics — anonymized usage analytics (with consent)
  • Sentry — error monitoring

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at the email below.

7. Security

We use industry-standard security measures including encryption in transit (TLS), encrypted storage, and access controls. No system is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Ship in a Weekend is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes by email or via a notice in the app.

10. Contact Us

Questions about this policy? Email us at privacy@www.shipinaweekend.com.